2021 Delivery Information:

Thanks for taking time to read our Delivery Information. As Constellation Chemicals is still a new company, we still have the need to work our normal 9-5 jobs. Due to this, it is not possible to offer a next day service at this time as we don’t have time to pick, pack and get orders to the courier before last collection. However ALL orders are processed, bottled, packed and sorted by us every evening and shipped the following morning (excluding Sundays and Bank Holidays).

We currently use DHL and Royal Mail for our deliveries.

UK Mainland is defined as England, Wales and Scottish Lowlands. If you are unsure please click here to view a list of postcodes and which zone they lie in.

PLEASE NOTE: As of August 15th 2021 there has been a price increase in all of our courier costs. The first since we launched in December 2019. We tried to swallow the increase as to not put any extra to our customers but with the COVID, UK driver shortage, fuel price increases we are unable to anymore.

UK Mainland (ZONE 1):

  • Under 2KG – Royal Mail Second Class Small Parcel (2-3 Working Days) – £3.20
  • Under 2KG – Royal Mail Second Class Small Parcel Tracked (2-3 Working Days) – £4.20
  • Under 2KG – Royal Mail First Class Small Parcel (1-2 Working Days) – £5.57
  • Under 2KG – Royal Mail First Class Small Parcel Tracked (1-2 Working Days) – £6.57
  • 2KG – 30KG – Standard Delivery (Usually Next Working Day) – £6.50

Scottish Highlands, Scottish Isles, Northern Ireland, Channel Islands & Isle of Man (ZONE 2,3,4):

  • Under 2KG – Royal Mail Second Class Small Parcel (2-3 Working Days) – £3.20
  • Under 2KG – Royal Mail Second Class Small Parcel Tracked (2-3 Working Days) – £4.20
  • Under 2KG – Royal Mail First Class Small Parcel (1-2 Working Days) – £5.57
  • Under 2KG – Royal Mail First Class Small Parcel Tracked (1-2 Working Days) – £6.57
  • 2KG – 4KG – Standard Delivery (2-3 Working Days) – £6.50
  • 4KG – 30KG – Standard Delivery (2 Working Days) £15.00

Free UK MAINLAND Shipping over £40

  • Applies to UK Mainland ONLY. UK Mainland is defined as England, Wales and Scottish Lowlands.
  • Applies to a basket subtotal of £40 or more.
  • This offer CANNOT be used in conjunction with any discount code or sale item(s).
  • Items over 2KG in weight will be shipped via DHL at no extra cost.

Once the parcel(s) have been dispatched from us to the courier company, we are NOT responsible for their respective delivery times. Please expect possible longer delivery times at peak periods of the year e.g. Black Friday/Christmas. We will pass along any relevant delivery preferences to the courier but are NOT responsible for their judgement on “safe place” locations.

Damage in Transit:

If you receive damaged goods, please retain all relevant documentation so that a lost parcel claim can be made against the courier. We will require your order number, date of order and delivery address together with photos of the damage. Please email this to info@constellation-chemicals.com.